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HOW TO SPECIAL ORDER BOOKS

Special Ordering Books
- Welcome
- Course goals
Special Ordering New Books
- Ingram
- Advantages of Ingram
- Steps to ordering from Ingram
- Assessment
Used Books
- Special Ordering Used Books
  - Basic Information
  - Book Conditions
  - Seller Ratings
  - Book Formats
- Practice Ordering A Book
- Charging the customer
- Finishing the Order
- High-Risk Orders
- Multiple Books
- Problem areas
- Assessment
Problem Areas
- Map of the USA
Wrap-Up
- Course Summary
- Exit Course

How to Special Order Books